On Mattering
I was afraid to go in, I won’t lie. All the worst case scenarios existed like a scrolling line, running through my head. But, I went anyway. And I spoke calmly about it my expectations and disappointments and they responded within seconds.
I was brought in, and immediately they went to work fixing what was left undone/flawed. I felt heard and understood; And everything was corrected.
I learned, then, that I didn’t have to fear the mistakes made, that I could be present and firm without being overbearing or rude in my request; I learned that my voice and my opinion mattered.
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